| Resolution / Answer | Updating the existing printer driver version from Version 8 to version 5 (Windows 10)
- Check the current printer driver version. See the article Checking the Current Printer Driver Version.
- Navigate to Control Panel > Devices and Printers.
- Select the printer from the printer list > right-click.
- Select Printing preferences.
- Launching the Zebra Setup Utilities, confirm the USB connection to the printer with the computer.
- Select the printer from the Zebra Setup Utilities.
- Click Install New Printer.
- Select the printer USB port and click Next.
- Click Update existing printer driver(s).
- Once done, select the printer from the printer list.
- Click Printing Preferences > About.
- Check the driver version.
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