![](/servlet/rtaImage?eid=ka16S000000CVyY&feoid=00N0H00000K2Eou&refid=0EM0H000001O9Bq) | NOTE This procedure does not apply when using the ZebraNet external 10/100 Print Server on the ZT200, ZT400, or other Link-OS compatible printers. |
Troubleshooting Guide: Zebra Printer Setup
![](/servlet/rtaImage?eid=ka16S000000CVyY&feoid=00N0H00000K2Eou&refid=0EM0H000001OA7V) | IMPORTANT! Ensure your device allows a wired or wireless connection. |
Requirements:
Overview:
- Use Zebra Setup Utilities network setup wizard for wired or wireless configuration, requiring appropriate print server options.
Procedure:
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Open Zebra Setup Utilities and select Configure Printer Connectivity.
![Image 1](/servlet/rtaImage?eid=ka16S000000CVyY&feoid=00N0H00000K2Eou&refid=0EM6S000004wx9k)
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Choose Wired or Wireless setup.
![Image 2](/servlet/rtaImage?eid=ka16S000000CVyY&feoid=00N0H00000K2Eou&refid=0EM6S000004wxE6)
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Proceed with network settings detail input.
![Image 3](/servlet/rtaImage?eid=ka16S000000CVyY&feoid=00N0H00000K2Eou&refid=0EM6S000004wxFE)
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Select Band and Country.
![Image 5](/servlet/rtaImage?eid=ka16S000000CVyY&feoid=00N0H00000K2Eou&refid=0EM6S000004wxH0)
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Enter ESSID and select network security.
![Image 6](/servlet/rtaImage?eid=ka16S000000CVyY&feoid=00N0H00000K2Eou&refid=0EM6S000004wxHZ)
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Input WLAN password. Select String if it contains letters and numbers and it is not hexadecimal form.
![Image 7](/servlet/rtaImage?eid=ka16S000000CVyY&feoid=00N0H00000K2Eou&refid=0EM6S000004wxHy)
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Finish setup; settings are sent to the printer.
![Image 8](/servlet/rtaImage?eid=ka16S000000CVyY&feoid=00N0H00000K2Eou&refid=0EM6S000004wxJ1)
Power cycle printer for settings to take effect.
![](/servlet/rtaImage?eid=ka16S000000CVyY&feoid=00N0H00000K2Eou&refid=0EM0H000001OA7V) | IMPORTANT! Turn the printer off and then on again for the new settings to take effect. Link-OS printers do not have to be power cycled. The script generated by the ZSU sends a soft reset command. |
![](/servlet/rtaImage?eid=ka16S000000CVyY&feoid=00N0H00000K2Eou&refid=0EM0H000001O9Bq) | NOTE You can also highlight and copy the ZPL settings from the screen above and save them in a text file for use later. |
Wired Setup Instructions:
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Choose Wired setup and proceed.
![Image 9](/servlet/rtaImage?eid=ka16S000000CVyY&feoid=00N0H00000K2Eou&refid=0EM6S0000047tWv)
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Select Internal Printserver.
![Image 10](/servlet/rtaImage?eid=ka16S000000CVyY&feoid=00N0H00000K2Eou&refid=0EM6S0000047tXP)
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Choose IP address, DHCP, or Static and fill in required fields.
![Image 11](/servlet/rtaImage?eid=ka16S000000CVyY&feoid=00N0H00000K2Eou&refid=0EM6S0000047tYw)
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Finish setup; settings are sent to the printer.
![Image 12](/servlet/rtaImage?eid=ka16S000000CVyY&feoid=00N0H00000K2Eou&refid=0EM6S0000047tZp)
- Power cycle printer for settings to take effect.
To get the printer's IP address, send the below commands to the printer using
Zebra Setup Utilities:
Open Communication with the printer.The command depends on the type of connection that you configure.
Wireless IP Address! U1 getvar "wlan.ip.addr" Wired IP Address! U1 getvar "interface.network.active.ip_addr"Kindly see the below
sample for the Wired connection.![image.png](/servlet/rtaImage?eid=ka16S000000CVyY&feoid=00N0H00000K2Eou&refid=0EM0H0000021Q4e)
If you will need to order an
upgrade kit for network connectivity, please ask your nearest Zebra Partner. Refer to the article
Locating a Zebra Partner.
Helpful Information: