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Is Your Ribbon Inked on the Correct Side?

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Issue / QuestionHow to solve if the thermal transfer printer produces blank labels?
Applicable ToThermal transfer printers
Resolution / Answer

If your printer is going through the motions of printing, yet your labels are blank, you can check to ensure the roll of ribbon you are using is inked on the correct side.

You can use a piece of transparent tape to check. Or, if you are using labels that have adhesive on one side, that will also work.
 

  1. Press one corner of your adhesive label to the outer surface of your ribbon roll.
  1. Peel the label off the ribbon, and you should see flakes or particles of ink adhering to the label.
 

If the ink does not come off the outer surface of your roll of ribbon, you can do the same test on the opposite surface of the ribbon (the side that does not come in contact with the label). If you discover your ribbon is not inked on the right side contact your distributor to acquire a ribbon that is inked on the correct side for a Zebra brand printer.

CAUTION Do not use ribbon with the ink wound to the inside. Running the printer with an incorrect ribbon can cause damage to the ribbon supply spindle and print head.
URL NameIs-Your-Ribbon-Inked-on-the-Right-Side
TitleIs Your Ribbon Inked on the Correct Side?

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