Salesforce

Upgrading Zebra Printer Firmware

« Go Back

Information

 
Issue / QuestionUpgrading or downgrading firmware on a Zebra Printer.
Applicable ToZebra Printers 
Resolution / Answer
NOTE If you need to find your current firmware version, refer to Checking Printer Firmware Build.


Requirements

Zebra Printers accept firmware updates using various methods:

 
NOTE 

Before Upgrading:


Getting the Latest Firmware:
  1. Visit Printers Support on Zebra's website.
  2. Insert your printer model into the search bar.
supScreenshot 2024-09-10 112802.png
  1. Search and you will be prompted to the list, select support pages of your printer. If you do not specify the print mode, you will be offered both possibilities, direct thermal or thermal transfer. Here is ZD620 for example.
listScreenshot 2024-09-10 113013.png
  1. Select DownloadsFirmware on the printer's support page.
  2. After clicking the arrow on the right side, the Download button appears. ( Printer OS vXX.XX.XXZ).
firmwScreenshot 2024-09-13 122801.png
 

Procedure (Directions for uploading from the Windows environment):
 

  1. Download the firmware file to your hard drive
  1. Open the downloaded file.
image.png
  1. Locate the extracted .zpl file.
image.png
  1. Right mouse click the .zip file. and click Extract All. 
  2. Save the .zpl file to a known location.
  3. Leave flagged the box Show extracted files when complete.
image.png
 
image.png
  1. Ensure the printer is ready to print.
  2. Send the ZPL file to the printer using preferred method.
  3. Wait for the process to complete, including printer reset and configuration list printing.


Sending the .zpl file

Use appropriate methods for different drivers or utilities:

If the printer fails to accept the firmware, reconfirm that you are downloading the correct version. Upon verifying, you can try to put the printer into a Force Download state. This varies slightly from printer to printer based on the printer model.


Force Firmware Download Mode
 

NOTE Use ZDownloader for printers in Force Firmware Download Mode.
 
For specific printer models, refer to:
 
ZM/RZ Series Printers Firmware Download Failure and Force Download Mode.
ZT220 PrinterZT220 Firmware Download Failure and Force Download Mode.
ZT230 and ZT400 Printers ZT230 and ZT400 Firmware Download Failure and Force Download Mode.
ZT600 Printer ZT600 Firmware Download Failure and Force Download Mode.
S4M PrinterZT600 Firmware Download Failure and Force Download Mode.
Xi4 Series, 105SL Plus, or ZE500
Power on the printer by pressing and holding the Plus and Minus buttons.
Xi3Plus, 105SL, or Pax4Power on the printer holding the two black oval buttons under the display.
QLn and ZQ Series PrintersMobile Printer Firmware Download Failure and Force Download Mode.  


Helpful Information:
URL NameZebra-Printer-Firmware-Upgrade-Information
TitleUpgrading Zebra Printer Firmware

Powered by