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Zebra Setup Utilities: Installing the ZDesigner Port Monitor

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Information

 
Issue / QuestionBi-directional error when using the Zebra Setup Utility communications window via TCP/IP.  
Applicable ToZebra Printer using a TCP/IP connection over a network.
Excludes: ZQ110, EM220, EM220II
Resolution / Answer

Overview

The ZDesigner Port Monitor must be selected during TCP/IP port creation so that bi-directional communication is enabled when using the Zebra Setup Utility communications window.

Resolution
If you experience a bi-directional related error when communicating with the ZSU Communication window you will have to recreate the port using the ZDesigner Port Monitor.
 

Procedure:

  1.  Type printer from Windows search box and select Printers and scanners.

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  1.  Click The printer that I want is not listed.

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  1. Select Add a local printer or network printer with manual settings and click Next.

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  1. Select Create a new port > Select ZDesigner Port Monitor > Click Next.

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  1. Configure the Port Name and its IP Address then click OK.

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NOTE If the printer is not reachable from this host PC, you will encounter a connection error.
Therefore make sure the network connection is O.K. before you proceed with selecting Add Printer.
 
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       Or you can proceed with Continue so that the monitor driver creates first.
  1. Select the desired printer from the list on the right side > Click Next.
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  1. Select Use the driver that is currently installed (recommended) > Click Next.
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  1. Click Next.
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  1. If this printer is sharable via a network, you can add its name, location, and comment. Otherwise, select Do not share > Click Next.
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  1. Check You have successfully added ZDesigner page, and print a test page in case the printer is connected via a network, or just click Finish.
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  1. Check the added printer driver is on the ZSU or Windows Printers and scanners list.
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  1. Make sure Enable bidirectional support is flagged from Printer properties > Ports tab.

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  1. Test: ZSU > Select the printer > Select the Open Communicate with Printer button.

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Helpful Information:

 
URL NameZebra-Setup-Utilities--Installing-the-ZebraDesigner-Port-Monitor
TitleZebra Setup Utilities: Installing the ZDesigner Port Monitor

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