Salesforce

ZebraNet Print Server: Install, Setup, Configure, and Troubleshoot on a Wired Network

« Go Back

Information

 
Issue / QuestionHow do I install, configure, and troubleshoot the ZebraNet Print Server installed in a Zebra Printer on a wired network?
Applicable To• Zebra Desktop and Tabletop printers using the wired external or internal print servers
• Internal and External Print Server II
• Internal and External 10/100 Print Server
Resolution / Answer
To help you determine which print server your printer has, refer to the Article: Firmware Upgrade Information for the ZebraNet 10/100 Print Server for more information.   

Overview 

You can purchase the ZebraNet Print Server as an option or an accessory for the Zebra Printer to allow wired network connectivity. Before you can communicate with the printer on the network, you need to configure the ZebraNet Print Server's TCP/IP settings. The default of the ZebraNet Print Server is to receive the settings from a DHCP Server. If you need to assign the TCP/IP setting manually, you can use ZebraNet Bridge or the Zebra Setup Utility. 

 

Troubleshooting

If you have configured your printer's network setting and still can't print from your network application, try the following.

  1. Verify the Print Server is connected and there are no errors indicated.
  1. From a command prompt, try pinging the IP Address. 
  • If you get a ping reply, the printer is connected to the network. Troubleshoot the queue setup.
  • If you don't get a reply, verify the network configurations IP, Subnet Mask, and Gateway. Try pinging from the local subnet to determine if the router is affecting your connection.
     
  1. You can also use FTP to test the network connection. Refer to Testing functionality using FTP  for more information. 
  • Create a simple text file with ~WC in it, and save it at a root directory location. Example: c:/test.txt
  • Open a command window and navigate to the root directory of your file.
  • Type ftp xx.xx.xx.xx     (xx.xx.xx.xx is the printer IP address).
  • Press Enter and bypass the login prompt.
  • Type put(filename.ext) ...... the printer should print a configuration label.

If you can get the printer to respond, then the printer is on the network. 

If the data LED is flashing (if your printer has a front panel data light) but nothing prints from your application, refer to the Article: The Data LED on the Printer is Flashing but the Printer is not Printing.


Restore Defaults
To restore the default network settings, use the following command:
^xa^jun^xz~wr
 

Helpful Information

User Manuals for the ZebraNet Print Servers:

Status Indicators for the ZebraNet Print Servers:

ZT220 Only

URL NameZebraNet-Print-Server-Install-Setup-Configure-and-Troubleshoot-on-a-Wired-Network
TitleZebraNet Print Server: Install, Setup, Configure, and Troubleshoot on a Wired Network

Powered by